Privacy Policy
Introduction
MyGuns ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enrol in our courses. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Information You Provide
We may collect the following personal information when you contact us, register for a course, or make a booking:
- Full name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely through our third-party booking provider)
- Any additional information you voluntarily provide via email or contact forms
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Pages visited and time spent on those pages
- Referring website
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
- To process course registrations and bookings
- To communicate with you regarding your enrolment, scheduling, and any changes
- To respond to your inquiries and provide customer support
- To send course-related materials or confirmations
- To improve our website and services
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We use third-party services to facilitate bookings and payments. These services have their own privacy policies governing how they handle your data:
- Bookeo — used for course scheduling and bookings
- Google Maps — used to display our location on the Contact page
- Google Fonts — used for website typography
We encourage you to review the privacy policies of these third-party providers.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Course registration records may be retained for certification and compliance purposes.
Your Rights
Under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and contractual obligations
- Withdraw consent for the collection and use of your information
To exercise any of these rights, please contact us at gerard@myguns.ca.
Children's Privacy
Our courses may be available to individuals aged 12 and older in accordance with Canadian firearms licensing requirements. We do not knowingly collect personal information from children under 12 without parental consent. If you believe a child under 12 has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at gerard@myguns.ca.
Effective date: April 7, 2026